Customer service outsourcing
World class service. Delivered
Relocate your service staff to Iglu for savings, simplicity, and satisfied customers.
Too many businesses today equate efficiency in service with putting distance between themselves and their customers. We see a better way. Utilize our talent—or bring your team to us—and leverage countless benefits that come with outsourcing to Thailand or Vietnam.
We keep helpful, happy humans at the core of customer service while saving you money.
Your customers—and your team—will thank you.
What you’ll gain
RAPID SCALABILITY
Employment laws here support efficient personnel practices, so you can grow your staff to support your business and stay lean when saving is priority-one.
REDUCED EMPLOYEE EXPENSES
Pay a single, simple monthly fee. No more layered expenses, per-employee contributions or payroll taxes. We’ll take care of that.
INCREASED PAY VALUE
With substantially lower costs-of-living, Iglu employees working for you take home more net buying power while you spend far less.
REDUCED HR COSTS & RISKS
Less overhead means less time, effort and expense in HR. And when customer care is a service provided by Iglu, legal issues are our concern.
INCREASED RETENTION
These jobs are truly valued here. The benefits we provide along with the low-cost, enriching lifestyle in the region makes for happy employees that stick around.
ENHANCED ACCESSIBILITY
With substantially lower costs-of-living, Iglu employees working for you take home more net buying power while you spend far less.
Why Iglu
We’ve been scouting talent and doing business in Southeast Asia for over 10 years. As expats ourselves, we know the talent market like we know our own families—because that’s exactly what they are to us.
When it comes to managing remote teams, we’ve had a bit of a head start. While everyone else has been at the office, we’ve perfected our methodology. With us, going remote has no learning curve.
We thrive on our ability to create synergy between employees from different locations and backgrounds. We have the tools and experience to deliver you a well-oiled operation that integrates seamlessly with your organization.
Get Started With Iglu Today
If you’re looking for ways to cut costs while upholding a high standard of service for your customers,
we’re ready to help. Get in touch with us today to find out more and schedule a free consultation.